We made it fast, easy, and super convenient for you with our booking form you can see the prices by selecting the services you want and the number of bedrooms bathrooms of your home also you can always reach out to us via phone or email. In case you don’t see the services you want in the booking form, or if you have any questions. Not only that – you can schedule your cleaning without having to write or call anyone!
Do’s:
Kitchen (clean sink out, counter tops, cabinet faces upper and lower, stove top)
All exterior surfaces in all rooms
Floors mopping and vacuum
Bathroom (complete toilet clean, shower, handles, tub, drain)
Bedroom ,shelving, nightstands, bed frames, tidy up bed)
All window sills
Don’ts:
Extras not include.
The extra time included in deep cleans allows for more detailed work in the above mentioned.
Do’s:
Everything included in a regular clean +
Baseboards
Light switches & Door handles
Detailed Dusting
Polishing Back Splashes and Faucet Fixtures
Light organization of all rooms (for detailed organization select add on)
Extra hour included for high detail areas
Don’ts:
Extras not include.
When booking a Move Out or Move In clean, you can expect an all inclusive service and this is our most detailed package and includes 4 of the 7 extra services we offer which you can add to any level of service. These extras include: Inside oven, inside fridge, inside cabinets, and inside all windows and this clean turns the home , into its original state and ready for new homeowners.
When booking a move-in/Move out cleaning you MUST select the move-in move out package otherwise we are not liable for it to be a completed move out/move in and most likely will not confirm the booking. If your home is larger than 2 bed 2 baths then you have to select deep cleaning then it is not fair to expect our staff members to clean your entire home in less time to achieve this deep cleaning allocates the necessary time to properly clean these large homes.
If your home is not professionally clean within the last year then select “Very Dirty”.
and if your home is clean within the last 6 months, then select “ Pretty Dirty
If your home is professionally clean within the last 3 months, then select Slightly Dirty
Once your booking is confirm (usually within 1 weeks of your performance), you will receive a confirmation email and this email will contain a summary of your reservation, including arrival date and time. This indicates when you should expect the cleaners to arrive. Note that there may be an arrival window between which the team will arrive before cleaning begins.
Our professional cleaners will be at your doorstep on the dot, together with all the required equipment needed to make your home spotless. The cleaning process is depend on a before cleaning and after cleaning walk, for the purposes of our cleaners seeing what they need to focus on before they start cleaning, and to see if you are happy with their work when complete.
Unfortunately no, we only complete interior window cleaning, not exterior.
You will receive confirmation and reminder emails before the service starts and at the bottom of these emails is a link to create and log in to your account so you can make changes to your service. However If your changes conflict with the cleaners’ schedule, our friendly office staff will contact you to try to find a solution that works for all parties.
Most of our cleaners travel by car and carrying a small ladder for higher areas and some of our teams travel by public transport (which is great for urban jobs with limited parking), but these teams do not carry step ladders. If you require a group with a ladder, please let us know when booking the service.
Please view your My Account page, look under “Subscription” to see your next scheduled cleaning also remember if that day doesn’t work for you, you can always change it.
In some cases we use “Harsh” chemicals on tough to clean areas i.e. For illustration, a glass shower door with calcium figure- up will bear CLR to clean.
If you aren’t happy with the service for any reason please call us directly for farther instructions then fresh booking will be place within 2 working days of the original Booking.
We recommend deep cleaning for all first time cleaning because it allows us extra time to get all the areas that are not clean during regular cleanings in the past, After the initial deep clean, most customers switch to a standard 2 hour clean.
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Our Working Hours:-
Monday : Sunday: 8 AM – 9 PM
We do not charge for rescheduling as long as it is done before 48 hours of your original booking kindly see our Cancellation & Refund FAQ for further information.
You’ll want to head to your MY ACCOUNT page, and under settings select billing. In that section it’ll allow you to update billing, address of clean, and your current subscription.
You do not! However if it’s your first time signing up for a Spruse cleaning, initial introductions always help develop the personable relationship with your home specialist.
Yes it is However there is no set percentage, tip any amount whatever feels good to you.
No, are rates are calculate by the information you provide on our booking page also We provide some of the lowest rates in the industry.
Some areas that are often leave mess up will need extra time for proper organization. Some areas that are often not organize are pantry’s, bedroom closets, bathroom counters, entryways, kitchen counters, etc.
Yes! It’s actually prefer after the first visit so this way we ’re not holding you up if parking is a little harder than usual to find.
This rarely occurs but accidents do happen Kindly communicate our office instantly to work with our insurance to get the object of value exchange.
An additional booking will be place in most cases this is because the lack of cleanliness need more time to begin with.
When you reserve online be sure to choose the current status of cleanliness of your home. This ensures the proper amount of time is assign to cleaning your home during your listed booking inappropriate booking information will bear you to register at full rate.
